When water damage hits a Fort Lauderdale home, the first priorities are safety and stopping further damage. The next priority is hiring carefully. Restoration often combines several kinds of work, so check which licenses apply to each part, verify insurance, contact your own insurance company yourself, and read every document before you sign.
This guide explains how to approach those decisions. It is not legal or insurance advice, and it does not replace instructions from your insurer, utility, or emergency services.
Safety comes before hiring
Water and electricity are a dangerous combination. If water is near outlets, appliances, or the electrical panel, do not walk through it to investigate. Contact your utility or a licensed electrician as appropriate, and call emergency services for immediate danger. Water from sewage backups or flooding can carry contaminants, so avoid contact and let qualified professionals evaluate it.
Once it is safe, document what you see:
- Take photos and video of affected rooms, ceilings, floors, and belongings.
- Note when you discovered the water and its apparent source.
- Keep receipts for any emergency supplies you buy.
- Save damaged items or photos of them until your insurer says otherwise.
The Florida Department of Financial Services notes that homeowners should take reasonable steps to prevent further damage, such as removing standing water, and should contact their insurance company promptly.
There is no single “restoration license”
Water damage restoration is a description of a service, not one universal Florida license category. A restoration job may include drying and water extraction, mold-related work, plumbing repair, electrical repair, drywall and flooring replacement, or cabinetry. Each part can carry different requirements.
Break the job into scopes and ask who performs each one:
- Plumbing: Repairing the pipe, fixture, or water heater that caused the leak is plumbing work. Ask for the licensed plumbing contractor’s license number.
- Electrical: Wet wiring, outlets, or panels need an appropriately licensed electrical contractor.
- Mold: DBPR licenses mold assessors and mold remediators. If mold is part of the job, ask whether licensing applies to the specific work.
- Rebuild: Replacing walls, cabinets, or structural elements may require a licensed contractor and a permit, depending on scope.
Industry training and certifications can be useful background. They are not substitutes for a required state license. Verify any license on DBPR’s MyFloridaLicense.com.
(Related guide: licensed-plumber-fort-lauderdale)
Contact your insurer yourself
Florida’s Chief Financial Officer’s consumer guidance encourages homeowners to make the first contact with their insurance company rather than letting a restoration company or contractor do it for them. It also notes that you do not need to sign an assignment of benefits to get repairs started or a claim processed.
According to the Department of Financial Services, assignment of benefits agreements with contractors have been prohibited for residential and commercial property insurance policies issued or renewed on or after January 1, 2023. If a company presents paperwork that looks like it transfers your claim rights, read it closely and ask your insurer or an appropriate professional before signing.
CFO red flags include:
- Pressure to sign documents quickly before work can start.
- Language that resembles a power of attorney over your claim.
- Terms directing claim payments to someone other than you or your mortgage company.
- Terms that limit your insurer from communicating directly with you.
See the CFO’s assignment of benefits guidance and contractor and residential property FAQs for current details.
Verify the restoration company’s insurance
Restoration crews move equipment, remove wet materials, and work around electrical hazards. Ask for a current general liability certificate for the company that will be on site, and confirm it with the agent or carrier using contact details you look up independently.
Check workers’ compensation coverage or an exemption through Florida’s coverage search. Ask whether any work will be subcontracted and how those workers are covered.
Insurance checklist:
- Insured name matches the company on the estimate.
- Policy dates are current.
- Workers’ compensation coverage or a verified exemption is confirmed.
- Subcontractors and their coverage are identified.
- There is a clear process for reporting damage caused during the work.
(Related guide: insured-vs-uninsured-contractors-south-florida)
Read the estimate and work authorization carefully
Emergency work still deserves clear paperwork. Ask for a written, itemized estimate that describes the services, equipment, and materials. The CFO’s FAQs state that a contractor must provide a good faith estimate with a contract for repairs under a property insurance claim, itemizing services and materials.
Before signing, confirm:
- What emergency mitigation will be done now and what is a separate future scope.
- How drying progress will be measured and documented.
- Daily equipment charges and how long equipment is expected to stay.
- Who decides when materials are removed, and whether you receive photos first.
- Who handles permits for any rebuild work.
- Payment terms and what happens if your claim is delayed or denied.
If you live in a Fort Lauderdale condominium, notify the association. Responsibility for shared pipes, walls, and adjoining units may involve association rules and separate insurance policies.
Water damage hiring checklist
- Immediate hazards addressed by appropriate professionals.
- Damage documented with photos, video, and notes.
- Insurance company contacted by you directly.
- Each scope matched to the right licensed provider where licensing applies.
- Licenses verified on MyFloridaLicense.com.
- General liability and workers’ compensation confirmed.
- Itemized written estimate reviewed before signing.
- No claim rights signed away without understanding the document.
Frequently asked questions
Does a water damage restoration company need a license in Florida?
There is no single universal restoration license. Specific parts of the job, such as plumbing, electrical, construction, or mold work, may require their own licenses. Ask which licensed provider performs each part and verify on MyFloridaLicense.com.
Should I let the restoration company call my insurer?
The Florida CFO recommends that homeowners make the first contact with their insurance company themselves. You can share the restoration company’s documentation afterward.
Can a restoration company ask me to sign an assignment of benefits?
According to the Department of Financial Services, these assignments have been prohibited for property policies issued or renewed on or after January 1, 2023. Read any document carefully and ask your insurer if you are unsure.
How do I know if mold work is needed?
Visible growth or persistent odors may warrant an assessment. DBPR licenses mold assessors and remediators, and Florida limits certain conflicts between assessing and remediating the same project. See our mold guide for details.
(Related guide: mold-remediation-west-palm-beach)
Compare Pros for each part of the job
Post your job free and compare licensed Pros on ToucanBid. Describe the water source, affected areas, and your Fort Lauderdale location, then verify licenses and insurance for each scope before you hire. Two Can Bid. Toucan.
Official resources
- Florida CFO contractor and residential property FAQs
- Florida CFO assignment of benefits guidance
- DBPR mold-related services licensing
- MyFloridaLicense.com license verification
- Florida workers’ compensation coverage search
This is general guidance, not a legal or insurance coverage determination. Confirm claim questions with your insurer and current licensing requirements with DBPR.
